more info, thisis the error message when it disconnects
An error occurred, tell me more...
For this type of issues that you are having with the Slingbox PRO-HD, we need to get more information about the configuration, the connections and the network's bandwidth. Is the Slingbox hardwired to the router or are you using a bridge? If the unit is hardwired, confirm that the Ethernet cable is no longer than 7ft long. What's the download/upload speed at home? You can use this link to test that: www.speedtest.net
Let us know how that works.