My message was to the effect that I have lot of problems using my new
slingbox because my Cisco Explorer 9887 cable bos doesn't figure in your
remote control list
I will probably return my device.
2017-07-05 12:41 GMT-04:00 SlingSupportCynthia <email@example.com>:
Récepteur Cisco Explorer 9887 ne figure pas dans la liste des récepteurs
reply from SlingSupportCynthia
in General Slingbox 500 Questions - View the full discussion
I do apologize about that, as we do try our best to add the most requested video sources added to our SlingPlayer remote control database. When your exact model is not available, we do advise to try the most similar models to yours first. The Comcast XR5 remote is also known to work with some of the Cisco models.
If none of that works, you can vote on a remote control request for your model. The link below will provide more information on how a remote control request works.
Sling Media Moderation Team