1 Reply Latest reply: Feb 25, 2012 1:01 PM by cristina RSS

    loss of signal

    whitebm

      I have changed form Optimum cable to direct tv. Now on occassion I will loss the picture and sound while watching on my computer through the internet.The direct tv box is working fine.  I have to unplug the sling box in order to reestablish the picture and sound. The big issue is when I am not home I cannot find a way to fix it. Any ideas?

       

      j

        • Re: loss of signal
          Novice

          Hello whitebm,

           

          As I understand, sometimes, while viewing the Slingbox from a remote location you loss the streaming. This can be caused by the network connections you are using or due to insufficient bandwidth on the Slingbox location.

           

          Please, let us know how is your Slingbox connected to the router and which is the upload speed that you have at home.

           

          We recommend you to be as specific as possible about the issue you are having. This way, other forum users will be able to help you with accurate information.

           

          Regards!