1 Reply Latest reply: Feb 22, 2012 1:08 PM by ranaleon RSS

    Remote not working. Please provide advice/help. Thanks!


      Hi there,


      I'm from Singapore and have a Slingbox Pro-HD. 


      I can't control my Starhub HD Set-top box SCV-3800c using the remote.


      I can control my Thomson dci 52shb with the slingbox pro. Weird thing is my Thomson dci52shb remote can control the starhub scv 3800 cable box so I have no idea why.


      I had a slingbox solo before and encountered the same problem.Thought the starhub box is HD so I might need to get a new HD slingbox but the problem persists.


      Anyone able to provide some help would be much appreciated. Thanks!