2 Replies Latest reply: Feb 12, 2012 9:08 AM by SBProDan RSS

    Network light not on - tried reset - Pro

    SBProDan

      I've had the SB Pro for about 4 years (bought it new).  It worked great.  I don't remember in what order things happened but we've moved and we've bought a new wifi router.  I don't know what's wrong, but I can not get it set up.

       

      I've tried holding the reset button for 5 seconds till everything starts flashing.  The lights flash, flash quickly then turn off.  I've tried turning off the router (Netgear N600) for 30 seconds, and holding the reset on the SB Pro.

       

      Is there a master reset for it or do I need to send it in to SB?  I really want to get it working.

       

      Thanks,

      Dan