1 Reply Latest reply: Sep 4, 2013 6:44 PM by Porterworld RSS

    Support no longer available in Australia

    rupey

      There is no longer any way for Australian Slingbox users to get support:

       

      • the Australian support phone numbers on your site (1300 889 803 and (02) 9618 1016) say 'the number you have dialled is disconnected'
      • your Australian web site slingmedia.com.au no longer responds
      • an ASIC company search shows the local distributor Digital Products Group has been liquidated and deregistered

       

      My Slingbox PRO-HD power adapter has failed under warranty, and neither Sling UK or US are willing to send a replacement to Australia, so I'm stuck without any local contacts.

       

      So my enhancement request/feedback is - please organise some way to continue to provide support to your Australian customers.