1 Reply Latest reply: Dec 27, 2011 5:26 AM by adrianphx RSS

    Since the software update. The picture is there for a short time then goes blank but the audio still stays there

    adrianphx

      The whole thing isn't working very well anymore, ever since I was asked to update the slingbox software a couple days ago.

       

      It starts normally, it finds my slingbox, it connects and works fine from a couple seconds up to a couple minutes. And then the picture turns into a green or purple screen and you can't see the picture anymore. You can still hear the new audio just fine when you switch the channels. I tried to go full screen, the player window... and it just remains that blank way. I disconnected the power a couple times from the sling box and restarted my computer. Everything without any success of fixing the problem.

       

      The satellite receiver works just fine. I can see the picture continuesly on my TV.

       

      Did anybody have the problem or know how to fix this?

       

      Thank and Regards