I noticed that you only have this trouble remotely, at home it works fine. It's necessary to check first the real upload speed of your network (at home), you can use this 3rd party website to test the connection locally: www.speedtest.net
Have a look also at these articles, you will find the most common reasons for this issue that you are experiencing:
Regards and hope this helps.
I've checked my connection speeds and my download speed is 16.45Mbps and the upload speed is 3.89Mbps, both of which should be sufficient. I've also checked the other things suggested in the articles and nothing applies. I still cannot stay connected on anywhere other than my home network for much more than 30 seconds. Any other ideas?
I'm having the same problem. It worked fine for 2 weeks, now the speed is soooo slow and the picture quality is very poor.
I connected my ISP and they assure me that I have NOT exceeded my monthly data rate. It's NOT the local connection in Saudi Arabia nor
the connection at home in VA. What in the world is going on???