3 Replies Latest reply: Dec 13, 2011 10:42 AM by MuzicMan RSS

    Slingbox PRO-HD won't connect to internet

    Tim.Last

      Hello,

       

      A few days ago I started getting error code W200 everytime I tried to connect. I checked the slingbox, and both the power and network lights were solid, yet I can't find the Slingbox on my network; the DHCP clients list shows no sign of it.

       

      I disconnected the slingbox from its powerline adapter and connected it straight to my Airport Extreme, but with no luck. I then tried to do a factory reset, but when I try to set it up again, the computer says the Slingbox can't be located. Ever since I did the factory reset, the power light and network light have been solid, but the arch lights up every few minutes and pulses/flashes.

       

      I've also tried restarting my router, but again, no luck.

       

      Anyone have any ideas?

       

      Thanks!

        • Re: Slingbox PRO-HD won't connect to internet
          chakkarinen Apprentice

          It's beginning to sound a lot like the power supply is failing on your SB Pro-HD.  There are several threads in the Pro-HD forum describing symptoms very similar to yours and how to get a replacement power supply -- for free if your SB is still under warranty, or for cost if no longer under warranty.

          • Re: Slingbox PRO-HD won't connect to internet
            MuzicMan

            Hi,

             

            I believe from what you have said, that you are also being affected by the latest terrible firmware update.  For some reason, slingbox has decided to make the boxes default to a static ip, usually 192.168.x.254.  This happens at the end of the setup process.

            So, when the box is set to a static ip, it will not show up in your dhcp list.

             

            I have yet to figure out a workaround with this issue and my box is totally unreliable since this happened.

              • Re: Slingbox PRO-HD won't connect to internet
                chakkarinen Apprentice

                I do have my SB set to the static IP address -- did this before the firmware upgrade.   It has been quite reliable for me, but then, I not only programmed my router myself to set a static IP address of 192.168.x.254 for my SB, but I also programmed my router to forward port 5001 to that static IP address.   Since doing all that, then rebooting both the router and the SB, plus insuring that there was plenty of cooling air moving around my SB, which was physically quite warm to the touch, it has worked fine.