I'm having an intermittent problem with my Slingbox PRO-HD.
I'm connecting with a web browser and watch.slingbox.com on a Macintosh.
If I am watching an SD channel, everything works fine. The picture and sound will stream as expected and if I'm on my home network I can commonly achieve streaming speeds of nearly 8000 kbps or higher. This works at any quality setting.
The problem happens when I switch to an HD channel and also set the plug-in to show the video at "Best/HD" quality. When I do this, the connection speed will immediately drop to 120 kbps or less and the video will either freeze or go to a black/blank screen (the audio keeps streaming normally). If I switch to a lower quality setting, the video comes back on and the connection speed increases to normal again.
I am currently using the latest version of the web plug-in for Mac. When this problem happens, it doesn't matter whether I'm using Safari, Firefox or Google Chrome as my browser. It also can happen both on my home network and also when I connect remotely. I can experience this on my MacBook Pro or my Mac Pro, both running Mac OS X 10.6.8. The problem seems to be with the Slingbox itself, not my network, cable box, or computer.
The only way I can fix the problem is to reset the Slingbox manually by pressing the reset button and reconnecting from the plug-in. When I do this, I can immediately stream true HD video at HD quality at full connection speed. Of course, this is not a viable solution because I can only manually reset the Slingbox when I'm physically located at home and unfortunately, niether the web plug-in nor the stand-alone SlingPlayer application provide a method to remotely reset a Slingbox.
The problem is intermittent as it does not happen every time I connect, but it has been happening often enough that I cannot confidently and reliably expect to have the ability to sling in HD.
Has anyone else experienced this problem? Any solutions?
I do find it disappointing that after all this time the plug-in still does not have a "Reset Slingbox" function. I am also frustrated that both the Mac plug-in and the stand-alone SlingPlayer software still do not have feature parity with the PC versions.