Hi inkski, the previous issue with the web site has been already resolved since last week, I suggest you make sure that the Internet Viewing in your Slingbox is set up properly.
If you need more assistance, please provide more details about your issue so that the community can help you better.
As I mentioned in my post, I have worked all the solutions including internet viewing. Internet viewing set up is right because if I use a wireless laptop and connect to the internet where my slingbox is, it can play sling.com internet viewing and sling player just fine. If I try to connect anywhere else on xp, vista or windows 7 away from the slingbox it does not work for sling.com nor the sling player.
Sling player times out and does not connect. Sling.com viewing seems like its connected but there is 0 video stream and no audio.
Again, I have tried and double checked all your solutions, none work. So what is the fix?
So there is a distinction between connecting to your Slingbox when on the same network as the Slingbox (called Local Viewing), and when you're out, usually away from home and away from the Slingbox (Internet Viewing). What the moderator above was trying to help with was figuring out if the Internet Viewing settings on your Slingbox somehow were messed up.
Fortunately, there is an easy way to tell if Internet Viewing is set up properly! Just point a supported browser to support.slingbox.com and look under "My Slingbox Info" next to the words "Set Up Complete" - if it says "No", that means your home network needs to be properly set up for Internet Viewing. Even if you had set it up previously, something may have inadvertently changed those settings. Two things to try:
- If you're at home, just run through Setup on Slingbox.com again. Usually this will help resolve any issues like the one you're describing.
- Follow this great video series on setting up your router and Slingbox using Slingbox.com - it's easy to do when you're at home. If you're away from home, try checking the troubleshooting resources here.
If none of that helps with your issue, please give us a call so we can help out!
While clicking on "watch" I was asked to install an update. I did that and it correctly restarted firefox. After that the slingbox does Not work, HELP!!!!!!!
It asks me to check if the slingbox is on which it is and according to my brother everything looks as usaual with the small red light working as usual (i.e not blinking).
What can I do??