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I have just switched cable boxes from Shaw (motorola) to Telus (Cisco 330) for my Slingbox Solo. I changed the remote control on my Slingbox account to the Telus/Cisco remote and encountered the following problems:
1) The remote on my SlingBox Viewer is different than the physical remote supplied
2) The Infrared lights from the Solo do not register with the Telus/Cisco Box. (I tested the IR lights and they are confirmed to be working)
Question: Has anyone had a similar problem and if so, do you have a solution?