I have the same problem plus one other - please see below!
I Keeps losing my location – the slingbox keeps thinking I am in the USA and not the UK however any times I tell it in the “Change Name or Password” option
Then when I try to “configure Inputs” I go through this ok, select Pace Sky+ box and everything works fine when I try it in this section.
However as soon as I press “Watch” on the website it says “Loading Remote” and then replaces this with “Input Not Configured”. I can see the picture and hear sound but I cannot see the remote!
The system worked fine until only the other day – Please help as I am on the other side of the world form my slingbox and desperately need it to work!!!
Also, when I check the support page next to “Set Up Complete” it says “Yes”
I am running Slingbox Software Version 2.1.210
PS not sure If I am running Slingbox Solo or Pro - I am not that technical!
Saw in another forum on here to try uninstall and reinstall with the mobile apps.
Now it is telling me a "UNABLE TO GET BOX DETAILS" message instead of the can't connect error.
I then shut down the mobile app and re-openned it and got the 'can't connect' error again.
I have search for this error message with no luck.
I am having the exact same problem. I was watching my slingbox (which is in Seattle) happily in France and Spain up until about 2 days ago when I got an error saying Enter your admin password and when I entered my password I got the message password incorrect. So finally on another forum I saw to try to enter the default password "admin", so I did that. After that I can now access live tv again but the remote says "input not confirgured". I cannot access my remote or dvr, etc. What gives? Everything was fine unitl about a week ago. Did I completely wipe out my DVR contents? And how do I fix this-please help!!
Hi ACC177788 & all,
For this issue that you are experiencing with the remote, I recommend to run the Setup at slingbox.com again and if the issue persists, Reset the Slingbox and run the setup one more time. Finally if the issue persist, try Resetting the Plugin or try a different browser like Firefox to determine if the issue persists.
Let us know how it works