2 Replies Latest reply: Jul 30, 2012 10:26 PM by mattytunc RSS

    Direct TV box HR24

    joegrande

      I can't get the remote to work on this Direct TV cable box HR24. I get the picture and sound but can't change the channel. The set up has HR22 to choose from but not HR24 from Direct TV. Any help is greatly appreciated.

       

      Thank you in advance

        • Re: Direct TV box HR24
          boogie

          Are you using a RF (radio-frequency) remote control with your directv receiver? If so, you'll need to change the remote control settings on the directv receiver to IR (infrared) mode. You can not use both IR and RF simultaneously on directv equipment.

           

          On the HR24 go to MENU...SETTINGS & HELP...SETTINGS...REMOTE CONTROL...IR/RF SETUP and select IR then CONTINUE