1 Reply Latest reply: Nov 25, 2011 3:06 PM by ranaleon RSS

    directv hr22 remote not working

    jaf8024

      everytime i click the remote on my directv i get thie error message see attach file please help

        • Re: directv hr22 remote not working
          Apprentice

          Hi, jaf8024

           

          It seems that you are having some issues with your Slingbox SOLO since the on-screen message tells you about an error message.

           

          This error message is related to the cables you are using to connect the TV set to your cable box or satellite receiver. Keep in mind that the Slingbox will stream the signal it gets and in this case, the Slingbox has nothing to do as any possible root cause.

           

          I recommend you verify the cables in use to get the TV set-Cable box connection. Since you are using a HD device, I encourage you to use the Component (RGB) cables and test the connection one more time.

           

          Regards