2 Replies Latest reply: Nov 23, 2011 2:40 PM by cristina RSS

    Slingcatcher can't be controlled

    el_frawg

      My Slingcatcher all of a sudden stopped working.  It powers up properly and can see my Slingbox, but no buttons on the remote work.  The red light comes on properly whenever I click on a button, but none of the commands register. 

       

      I can turn the Slingcatcher on and off with my Harmony Remote, but the Slingcatcher remote can't even do that.

       

      The batteries in the remote are brand new. 

       

      I have gone through all the steps in the Remote Control Troubleshooting page (essentially just verifying the button lights up on the control when clicking a button and verifying the batteries work).


      Would someone please help me troubleshoot this?