1 Reply Latest reply: Nov 28, 2011 9:05 AM by Josebrenes RSS

    Weak or no video signal

    Mols

      Hallo.

       

      I have just bought a Slingbox Pro HD here in Denmark. I can't recive some of the channels and and the rest of them are weak. I can almost not see what is on the screen.

      I have a model SB 300-1XX.

       

      On my TV the screen ist cristal cleer.

       

      The coxial connection (in) ist very loose, but it was loose already from the Dealer.

       

      Are there someone who can help me ?

       

      Or should I sent it back ?

        • Re: Weak or no video signal
          Novice

          Hi Mols,

           

          What I understand from your post, is that you're having problem with the coaxial video signal.

           

          In this case, I would recommend to make sure that the power supply is connected to the wall outlet directly, not using a power strip.  Besides that, you can hard reset the Slingbox and scan the channels once again.

           

          If the problem is still the same after that, you cant try to use a different coaxial outlet and cable to discard the current connections as a potential issue.

           

          Regards.