5 Replies Latest reply: Mar 20, 2012 11:04 AM by MattWyatt RSS

    Ethernet problem

    yaduks

      We've had a slingbox for nearly a year now and it seems to have lost connection to the network ie, the power light is on but no network light.  The ethernet light on the router isn't coming on so I'm guessing this is where the problem is.  I have tried two different cables and neither work.  Any suggestions?

        • Re: Ethernet problem
          MattWyatt

          I have the exact same problem (power light on internet light off). I've tried changing cables, turning everything off and on again, pressing the reset switch. Nothing has helped.

          My sky+ box had a failed recording last night and after that the slingbox doesn't work. I've had similar problems before but turning it off/on solved the problem last time.

          • Re: Ethernet problem
            Apprentice

            Hi, yaduks and MattWyatt

             

            I understand that you are having some issues with your Slingbox since the network light is off.

             

            Most of the times, this issue is related to any physical connection on your local area network. With this in mind, I recommend you to check the following link and follow the recommended steps.

             

            The Network light on your Slingbox is off

             

            Regards

              • Re: Ethernet problem
                ivo

                Ranaleon,

                 

                Is it possible that inside in the slingbox something is "broken" so that internetconnection is no more possible .

                I've checked the fysical connexion , that is alright.

                With me also the ethernet light is off.

                 

                Ivo

                 

                ps, yaduks and matt, did you solve the problem

                • Re: Ethernet problem
                  MattWyatt

                  Hi i tried all advice on the FAQ sections and check all cables several times. Luckily my unit was about 3 weeks inside its 1yr warranty so I took it back to PCworld and they replaced it. If it breaks down again outside of the next years warranty I doubt I will replace it. Great while it works but if it's only going to last just over a year I'll look at other options