1 Reply Latest reply: Nov 10, 2011 12:38 PM by ranaleon RSS

    Viewing Slingbox Classic outside home network

    hampshire

      Hello:

       

      I've had a Slingbox Classic for 4 years. It used to work perfectly through Slingviewer when travelling.

       

      I've recently changed my router in my home network and my PC. I can still use Slingviewer on my home network, but it fails to connect when I access remotely on the Verizon cellular network.

       

      I have tried adding Slingviewer to safe applications on Windows Firewall, and have even disabled the firewall altogether. No success.

       

      Any simple suggestions for things to check

        • Re: Viewing Slingbox Classic outside home network
          Apprentice

          Hi, hampshire

           

          It seems that you have some issues in order to get the remote connection to your Slingbox ever since you installed a new home router.

           

          Whenever you install a new router, it will provide a new IP address for all the connected devices. This means that even though the Slingbox is working fine at home, the IP address provided by the new router is different that the one provided by the old router.

           

          With this in mind, you need to reset the Slingbox and access your new router interface in order to look for the new IP address. Once you get it, you will create a new rule on it. Finally, you'll need to use the same IP address in order to run the Setup Assistant for Internet Viewing. This way, the Slingbox will communicate with the Internet service through the port 5001.

           

          The following links will provide you with further details and steps to follow.

           

          Restoring your Slingbox to factory settings

           

          Internet Viewing

           

          Regards