3 Replies Latest reply: Nov 3, 2011 11:07 AM by alanrichey42 RSS

    Remote Control issue

    neelie

      I receive the signal and get Cox's main screen, but the remote control does nothing.  I can't change channels, move up or down, just NOTHING.  It is the same problem whether I use my PC or Mac.  I'm away from home so can't do too much.  Does this have something to do with the way my home remote control is set up?  We're dying for contact with the outside world and would welcome any help.  Thanks.