1 Reply Latest reply: Apr 27, 2010 2:50 PM by ArizonaSackbut RSS

    How do I remove all reference to sling on my wm 5 device

    ncrozier

      I tried to install an upgrade and now it says sling cannot install

        • Re: How do I remove all reference to sling on my wm 5 device
          ArizonaSackbut Apprentice

          Hi Ncrozier,

           

          Are you trying to install a new version of SlingPlayer on top of an old one ?  If so, can you uninstall the existing app in the normal way ?

           

          Here's a link to the relevant support doc for the full answer:

          http://support.slingmedia.com/get/KB-005199.html

           

          The short answer is go to Start > Settings > Remove Programs on the device, then trash SlingPlayer Mobile.

           

          If that doesn't work, there may be something else on your device causing a problem and you might need to just wipe it and start over.  I know that's a pain, but if your important stuff is backed up to your computer with ActiveSync it's probably the fastest way to fix it if uninstalling normally fails.

           

           

          Good luck !

           

          - Az