Per my conversation today with sling I would suggest using watch at slingbox.com for best video viewing. I was told that sling is really not supporting Slingplayer downloads anymore (if you have it it will still work) but is putting it's full support to slingbox.com. Use the highest setting your able to (I use "best" because I have plenty of bandwidth) if you have slower internet you can use auto setting after trying others. I have matched the slingplayer with watch on sling.com on 2 desktops (xp & win7) and 1 netbook and the video is better on all of them thru sling.com. Hope this helps anyone.