1 Reply Latest reply: Apr 25, 2010 12:07 PM by ArizonaSackbut RSS

    Missing provider remote option

    paquetpollus

      I have installed the SLINGBOX pro-HD on TELUS Communications (Alberta, Cdn), but the SLINGPRO did not include the new service offered by TELUS. During the installation, I went around and selected an AT&T remote instead of the remote offered in the TELUS selection. Would you indicate when the service will be offered for the new Canada TELUS IP Service called PVR Antwhere. I will then change my remote in the setup menu.

       

      Thanks.

        • Re: Missing provider remote option
          ArizonaSackbut Apprentice

          Hi Paquetpollus,

           

          The on-screen remote has a lot more to do with the specific device being controlled than with your service provider.  Look around in there and see if you can find something intended for the make/model of your DVR box.  For example, if your TELUS box is a Scientific Atlanta Explorer 8300HD, look for that.

           

          If your box is too new to have made the supported list, you'll have to wait.  Or, you might be able to create a custom one for it.  Have a look here:

           

          http://betaremotes.slingbox.com/

           

          Once created (or if you find an already built custom remote), here's a link to some installation instructions:

           

          http://support.slingbox.com/get/KB-1000218.html

           

           

           

          Hope this helps !

           

           

          - Az