16 Replies Latest reply: Dec 25, 2010 6:54 PM by BigDaddy75 Branched to a new discussion. RSS

    Firefox and Explorer Crash when installing plug in

    akraemer

      I installed the plug ins for web viewing on sling.com for  Firefox and Explorer.  Both browsers crash during the installation and I  cannot end the application (Firefox or Explorer) in the Task Manager.  The only way to end  them is to restart the laptop.

       

      I  then downloaded the SlingPlayer software and installed it, however when I launch it nothing happens.

       

      I then checked the running Processes in the Task Manager and the SlingPlayer.exe process is running but I cannot end the process.  I have to shut down the

      computer and restart to end the SlingPlayer.exe process.

       

      I have a new Dell E4300 laptop with Windows 7 Professional.  The SlingPlayer worked with no problems on my other Dell E4300 that ran XP.

       

      I am at the end of my wisdom but something appears to conflict with both the add-ins for Firefox/Explorer and the Slingplayer software itself. Does anybody else have these problems or know what is causing this?