A popup took over sling player, stopped it, and was offering free gifts for completing a survey ostensibly by my ISP. How could that happen? I have used this product for years and never seen anything like it. And for the record not being able to contact a tech support department directly for a clear security issue is lame and stupid. For the record I closed the app without clicking on what they wanted me to. Slingplayer is working apparently ok now.