1 Reply Latest reply: Oct 5, 2011 9:12 AM by Fofo Branched to a new discussion. RSS

    Explorer and Firefox plugs crash, Slingplayer no longer works

    ACC649736

      Well,

       

      the plugins crash both browsers and Slingplayer.exe will not run.

       

      Here is what I have done so far

       

      Hard Reset slingbox

      Upgraded to Explorer 8.0

      Upgraded to Firefox 6.0.2

      Left 4 messages on the forum (no reply) this the 5th

      Called Slingbox support

       

      They would like$29.95 to support (one call).  they "guarantee resolution"

       

      When I asked if they would refund my $30 if slingbox still won't work after their help, they said that "guarantee resolution" could mean that I have to puchase a new slingbox.

       

      That doesn't sound like a resolution a consumer would appreciate.

       

      Anyway, I wonder if the plugins are new and need some work?

       

      Any help would be appreciated