7 Replies Latest reply: Sep 13, 2013 2:54 PM by marlbrook Branched to a new discussion. RSS

    Slingbox Connection drops during setup


      My slingbox was previously configured and working fine.  Now, whenever I try to connect, I get video for a few seconds/minutes, then it freezes and says the connection has been dropped.


      I reset my slingbox and started the configuration wizard over again.  I have tried it via the website and via the standalone windows client.  Each time I get to roughly step 3 in the process and I receive a message that says:


      "The Connection to your slingbox has been lost.  Please make sure your slingbox is on and connected to the Network.  Click Close and then relaunch the setup assistant."


      I have manually set up my router to forward port 5001 through, and during setup I can see video (briefly) on my screen.


      Any ideas?  I am beginning to think there is a hardware issue with the device.