2 Replies Latest reply: Sep 24, 2011 11:42 AM by ranaleon RSS

    Invalid Serial Number for Upgrade?


      I am also attempting to upgrade my slingbox to an HD capable unit.  However, when I enter the serial number: D27071109335, I receive an "invalid serial number" message and cannot continue.  Any suggestions?



        • Re: Invalid Serial Number for Upgrade?

          After searching, I found the answer to my question.  So my new question is this, why would the upgrade program not apply to a slingbox solo?

            • Re: Invalid Serial Number for Upgrade?

              Hi, xumatt66


              I understand that you want to know why you are not entitled to take advantage of the Slingbox Upgrade Program if you own the Slingbox SOLO.


              The main reason for this situation is that this program was developed for customers who own one of the earlier Slingbox models (Classic, AV, TUNER or PRO). Since you own a Slingbox SOLO (last generation units), you will not be able to use this upgrade program.


              "If you currently own an original Slingbox, Slingbox PRO, Slingbox AV or Slingbox TUNER, you are eligible to receive $50* off a new Slingbox SOLO or Slingbox PRO-HD...."