9 Replies Latest reply: Sep 20, 2011 2:42 AM by alanrichey42 RSS

    Remote control IR problem


      The on screen remote control (on my laptop) is not working any longer.  The Slingbox has been sitting safely behind a door for month, and nobody has touched it.

      The set-top box can be controlled by a normal remote, and the Slingbox Solo displays the programs ok. I have done the digital camera test, but see no flashes from the IR senders. I have powered down the Slingbox, I have unplugged the IR plug and put it back firmly again.

      I find it hard to believe that both IR diodes has stopped working at the same time. More likely that there is a problem in the Slingbox?

      What else can I do to pin down the problem, and if it is inside the Slingbox, how can I have it repaired? It is 2 years something old.....