1 Reply Latest reply: Sep 17, 2011 6:50 PM by ranaleon RSS

    video is cropped

    Piranio

      hi, just setup a slingbox solo and its working great except that when I press the 'guide' button on my remote the left 1/8th of the screen gets cut off. i cant see the channel names or number or any menu options that are on the far left of the screen

       

      once the 'gude' is gone  the picture is restored with no problems.

       

      please help!

        • Re: video is cropped
          Apprentice

          Hi, Piranio

           

          I understand that you are having some issues with the Program Guide since when you pull it up, the Slingbox screen gets smaller.

           

          In this case, I recommend you to check the resolution on the set-top box attached to your Slingbox and downgrade it. This process will allow you to get rid of this nuisance. If you do not know how to, contact your cable service provider and ask them how to.

           

          Regards.