I have two laptop computer and I install the slingbox media in one and it working fine. However, the other one I install it didn't work and
I don't know how to fix it. i did exactly the same thing. One I use with internet explorer and one I have firefox (the one not working)
I want to know how to resolve this problem
I understand that you are having some issues with the connection to your Slingbox on one of your computers.
The issue is about your laptop computer and not the Slingbox. Otherwise, you would get the same behavior on both of your computers. With this in mind, I recommend you to check the tech specs through the following link.