1 Reply Latest reply: Sep 7, 2011 11:40 AM by ranaleon RSS

    Watching HD Channels

    TameraF

      I am able to connect to the Slingbox, watch non-HD channels but not HD. The Slingbox is connected to the HD Cable box. I am able to see the menu and select the HD channel but unable to change the channel to any 3 digit channel  although the menu states the channel is changing it does not.

        • Re: Watching HD Channels
          Apprentice

          Hi, TameraF

           

          I understand that you are having some issues with your Slingbox PRO HD since you are not able to get the HD channels.

           

          The main issue seems to be that even though you are able to change channels, you are not able to get the HD channels. Most of the times, this issue is related to the resolution running on your set top box. Keep in mind that the Slingbox PRO HD will stream the TV signal if it runs on 1080i. If the set top box runs on 1080p, you will not get the signal.

           

          For further details, make sure to check the following link.

           

          Tech Specs for the Slingbox PRO HD

           

          You can also check the following link in order to test if the IR Blasters are working in a proper way.

           

          Advanced IR Blaster or Onscreen Remote Control Troubleshooting

           

          Regards