2 Replies Latest reply: Sep 1, 2011 5:24 AM by DeKunder RSS

    On screen remote not working (ir problem?)

    DeKunder

      I have been using a Slingbox Pro HD (via a sling catcher) for about 2 years with no problems.  About 2 months ago, we started having trouble in that the remote no longer controls the slingbox (either online or on the sling catcher).  As far as I know, nothing was changed.  I have had the ir checked and reset several times.  Even tried the trouble shooting to see if the if light could be seen through a digital camera.  It could NOT.  I'm confused as to what to do next... I've tried to reset the remote settings and even tried the custom settings that were recommended.  All to no avail... I'm beginning to wonder if I have faulty hardware somewhere (the ir blaster cable?).   I am using a Scientific Atlanta box and it seems there are lots of trouble with these?

       

      Any ideas?

       

      Thanks in advance for your ideas!