Hi thanks for your message.
Yes I have tested that and I get a nice clear double IR burst from the M1 unit - so I guess it is something lacking in the signal or the component's ability to interpret it? My next step is to try some different remote codes - of course that makes no logical sense as it was working prior to the new router so that shouldn't work but I am not sure what else I can try?!
Thanks for the reply - yes I reinstalled the remote and then after trying numerous remotes I have found one that works! What I can only surmise is that the remote codes for the correct unit are not right. I tried a random remote from the same manufacturer and it seems to be working correctly. The odd thing is that the 'correct' remote has absolutely no effect on the component. Now I wonder if I was using the 'correct' remote before the upgrade or whether I just happened to select the 'wrong' remote which actually worked. Very frustrating for what I assume is simply an error with the way that Slingbox has mapped (or whatever the correct term is) the remote codes. I will send them an email because I can just see this happening to me again next time I reinstall (I am not sure which remote I ended up choosing - yes stupid I know but I was trying about a billion in the hope I would hit the jackpot - I didn't realise that I would be so lucky).
I was operating the M1 quite happily and then decided to upgrade the WiFi router to a faster 5G hz ASUS one. I was able to get the M1 reconnected to the network and it continues to stream video and audio perfectly. However, the remote control no longer works at all. I have tried with the IR cord plugged in and without (which was fine prior to the upgrade).
I have tried rolling the unit back to factory settings and also done an upgrade to the latest firmware. In both cases it streams perfectly but zero reaction on the remote. I have tried selecting different component remote products to no avail.
I have tried resetting the unit with a quick push of the reset button also.
The component is a Sharp PVR - BD-NW510
The remote for the Sharp unit is working fine. Therefore the issues could be:
1. The unit is not receiving a signal via internet
2. The unit is trying to emit an IR signal but a hardware or software issue preventing it
3. I have no idea
Any suggestions comments or experiences (positive and negative) are appreciated!