8 Replies Latest reply: May 18, 2017 4:15 PM by SlingSupportCynthia RSS

    SLING BOX M1

    ACC6769716
    Visibility: Open to anyone

      Hi everyone

       

      my brother in Italy gave me a present a SLINGBOX M1

       

      myself I live in Zambia -Africa . I would like to ask to get start can I configurate the slingbox from Zambia or he has first configurate in Italy ?

       

      I tried to ask to the support at the SLINGBOX web site but they put me off of the web page

       

      Thanks if someone can get help

       

      Regards

        • Re: SLING BOX M1
          SlingSupportCynthia Novice

          Hello,

           

          You can setup your new Slingbox M1 at either location. Sorry about any issues you may have experienced with our website. If you have any further questions or concerns, please let me know!

           

          Thank you,

          Cynthia

          Sling Media Moderation Team

            • Re: SLING BOX M1
              ACC6769716

              Many thanks Miss   Cynthia

               

              I will try ! If I will need I will ask again

               

              Regards

               

              Nicola Amadio

              Angola  00244 924 309258

              Zâmbia 00260 09 96535596

              Itália      0039 348 5603223

              www.covedil-lda.com

              www.villaltasrl.it

               

               

               

              Il giorno 18 mag 2017, alle ore 03:08, SlingSupportCynthia <answers@slingmedia.com> ha scritto:

               

              SLING BOX M1

              reply from SlingSupportCynthia in Nicola Amadio - View the full discussion

               

              Hello,

               

               

               

              You can setup your new Slingbox M1 at either location. Sorry about any issues you may have experienced with our website. If you have any further questions or concerns, please let me know!

               

               

               

              Thank you,

               

              Cynthia

               

              Sling Media Moderation Team

               

              Reply to this message by replying to this email, or go to the message on Slingbox Answers Forum

              Start a new discussion in Nicola Amadio by email or at Slingbox Answers Forum

              Following SLING BOX M1 in these streams: Inbox

               

              • Re: SLING BOX M1
                ACC6769716

                Good morning Miss Cynthia

                 

                Another thing, the data of internet has to be that where the sling box is  located so from Italy , isn't?

                 

                Regards

                 

                Nicola Amadio

                Angola  00244 924 309258

                Zâmbia 00260 09 96535596

                Itália      0039 348 5603223

                www.covedil-lda.com

                www.villaltasrl.it

                 

                 

                 

                Il giorno 18 mag 2017, alle ore 03:08, SlingSupportCynthia <answers@slingmedia.com> ha scritto:

                 

                SLING BOX M1

                reply from SlingSupportCynthia in Nicola Amadio - View the full discussion

                 

                Hello,

                 

                 

                 

                You can setup your new Slingbox M1 at either location. Sorry about any issues you may have experienced with our website. If you have any further questions or concerns, please let me know!

                 

                 

                 

                Thank you,

                 

                Cynthia

                 

                Sling Media Moderation Team

                 

                Reply to this message by replying to this email, or go to the message on Slingbox Answers Forum

                Start a new discussion in Nicola Amadio by email or at Slingbox Answers Forum

                Following SLING BOX M1 in these streams: Inbox

                 

                  • Re: SLING BOX M1
                    SlingSupportCynthia Novice

                    Hello,

                     

                    I do apologize that you are experiencing issues with the setup of your Slingbox M1. The Slingbox would need a minimum of 600 Kbps upload speed at the location, and 600 Kbps download from the location you are streaming.

                     

                    I will try to assist you as best I can with the setup. Please provide the following information:

                     

                    • Is the Slingbox connected with wifi or ethernet?
                    • Is the network light solid?
                    • How do you have your Slingbox connected to your cable box? (component or composite)
                    • What device are you using to setup your new Slingbox? (Windows or Mac computer, iPad, Android phone, iPhone)
                    • Are you seeing any error message? What step of the setup is it on? (provide screenshots if possible)

                     

                    Thanks,

                    Cynthia

                    Sling Media Moderation Team

                      • Re: SLING BOX M1
                        ACC6769716

                         

                        Ethernet

                        Is the network light solid?

                        It's still red the light in the slingbox

                        How do you have your Slingbox connected to your cable box? (component or composite)

                        Sorry I don't know what is it

                        What device are you using to setup your new Slingbox? (Windows or Mac computer, iPad, Android phone, iPhone)

                        From Italy we tried with iPhone

                        From Zambia with notebook mac

                        Are you seeing any error message? What step of the setup is it on? (provide screenshots if possible)

                        In Italy when I chosen the step connected wi fi doesn't appear in the wire less setting

                         

                        In Zambia doesn't allow to do anything see the previous screen saver picture

                         

                        Tomorrow I will try more from Italy wit my nephew

                         

                        Other question Miss Cynthia

                        If a set up in Italy with another device , here in Zambia doesn't matter I can use another one device to see it , isn't?

                         

                        Thanks for your helping

                         

                        Regards

                         

                         

                        Thanks,

                         

                        Cynthia

                         

                        Sling Media Moderation Team

                         

                        Reply to this message by replying to this email, or go to the message on Slingbox Answers Forum

                        Start a new discussion in Nicola Amadio by email or at Slingbox Answers Forum

                        Following SLING BOX M1 in these streams: Inbox

                        SLING BOX M1

                        Is the Slingbox connected with wifi or ethernet?

                         

                          • Re: SLING BOX M1
                            SlingSupportCynthia Novice

                            Hello,

                             

                            You would only be able to setup the Slingbox at the same location. So if the Slingbox is in Italy, whoever is in Italy would have to setup the Slingbox. Once it has been setup, you would then be able to stream from any device in Zambia.

                             

                            I will link a Youtube video below in how to complete the setup. Please let me know if you have any further questions.

                             

                            Setting up your Slingbox M1


                            Thanks,

                            Cynthia

                            Sling Media Moderation Team

                      • Re: SLING BOX M1
                        ACC6769716

                        Good morning Cynthia

                         

                        No I tried is not possible to set up from abroad. Look the messaggi that send to me . Regards

                         

                        Nicola Amadio

                        Angola  00244 924 309258

                        Zâmbia 00260 09 96535596

                        Itália      0039 348 5603223

                        www.covedil-lda.com

                        www.villaltasrl.it

                         

                         

                         

                        Il giorno 18 mag 2017, alle ore 03:08, SlingSupportCynthia <answers@slingmedia.com> ha scritto:

                         

                        SLING BOX M1

                        reply from SlingSupportCynthia in Nicola Amadio - View the full discussion

                         

                        Hello,

                         

                         

                         

                        You can setup your new Slingbox M1 at either location. Sorry about any issues you may have experienced with our website. If you have any further questions or concerns, please let me know!

                         

                         

                         

                        Thank you,

                         

                        Cynthia

                         

                        Sling Media Moderation Team

                         

                        Reply to this message by replying to this email, or go to the message on Slingbox Answers Forum

                        Start a new discussion in Nicola Amadio by email or at Slingbox Answers Forum

                        Following SLING BOX M1 in these streams: Inbox

                         

                        • Re: SLING BOX M1
                          ACC6769716

                          Nicola Amadio

                          Angola  00244 924 309258

                          Zâmbia 00260 09 96535596

                          Itália      0039 348 5603223

                          www.covedil-lda.com

                          www.villaltasrl.it

                           

                           

                           

                          Il giorno 18 mag 2017, alle ore 08:59, Nicola Amadio <villaltangola2003@yahoo.it> ha scritto:

                           

                          Good morning Miss Cynthia

                           

                          Another thing, the data of internet has to be that where the sling box is  ocated so from Italy , isn't?

                           

                          Regards

                           

                          Nicola Amadio

                          Angola  00244 924 309258

                          Zâmbia 00260 09 96535596

                          Itália      0039 348 5603223

                          www.covedil-lda.com

                          www.villaltasrl.it

                           

                           

                           

                          >> Il giorno 18 mag 2017, alle ore 03:08, SlingSupportCynthia <answers@slingmedia.com> ha scritto:

                          >>

                          >> SLING BOX M1

                          >> reply from SlingSupportCynthia in Nicola Amadio - View the full discussion

                          >>

                          >> Hello,

                          >>

                          >> 

                          >>

                          >> You can setup your new Slingbox M1 at either location. Sorry about any issues you may have experienced with our website. If you have any further questions or concerns, please let me know!

                          >>

                          >> 

                          >>

                          >> Thank you,

                          >>

                          >> Cynthia

                          >>

                          >> Sling Media Moderation Team

                          >>

                          >> Reply to this message by replying to this email, or go to the message on Slingbox Answers Forum

                          >> Start a new discussion in Nicola Amadio by email or at Slingbox Answers Forum

                          >> Following SLING BOX M1 in these streams: Inbox