1 Reply Latest reply: May 15, 2017 2:10 PM by SlingSupportMagdalena RSS

    I am really having a difficult time setting up my sol.. i got to the "update section"  it updated to 25%              and then hung there.. i changed to direct   connect to router.. no change.. i think i  disabled my firewall and my anti virus.. help

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      Trouble with my solo..could not hook it up 3 years ago..decided to revisit it.. now i am stuck at the update screen on the "watch sling" site.  I did a hard reset…did not help..

      i hooked it up directly to the router…did not help

      i think i disconnected the firewall and virus stuff…did not help

      i am stuck at 25 % update..

      any ideas..

      i am on a mac…which i am not great at operating.. i do better with windows..