I recently moved into a condo community where we can only use Cox Communication. I have had this slingbox since 2010 (my 4th)....and this is the first time that I have seen the box not have compatibility with a major provider. The one that I need to use is the non-DVR box.... Contour Xip-D ....these are being rolled out widely by Cox. I was 5 hours away in another city and the relative that I stayed with had the same boxes and remotes. My slingbox was just updated with the latest firmware and these newer models just don't exist in the options list....so while I can connect to the SB... I cannot control it ...change the channel, etc. Please advise......
I assume you have already done a proper Forum Search for your model number in case other people have already answered your question ?
If so and that didn't help then check out this thread: https://community.sling.com/message/10363#10363
Come back if it that doesn't help either.