1 Reply Latest reply: Aug 17, 2011 11:41 AM by Fofo RSS

    Not able to see full tv guide menu on Slingbox Pro-HD

    dsg469

      I recently switched to At&T U-verse and re-setup the Slingbox to work with the new box. I can't see the full guide menu when watching on slingbox.com. For the life of me, I can't figure out what the problem is. Fiddling with the aspect ratio won't work on the Slingplayer. On the tv itself, it won't let me change aspect ratios as it's HD input. Any suggestions? Thanks so much!

        • Re: Not able to see full tv guide menu on Slingbox Pro-HD
          Apprentice

          Hi dsg469,

           

          We recommend you to check the resolution on the set top box (cable box or DVR) attached to your Slingbox. Then, make sure to launch the web-based application and test all the settings for the set top box resolution.

           

          We also recommend you to use the Component cables in order to make this specific test.

           

          Regards