1 Reply Latest reply: Aug 13, 2011 4:59 PM by ranaleon RSS

    black screen, buzzing audio??

    cherylhans

      Please help!! We have a black screen and buzzing audio... but all other features are working, i.e. the remote, the program guide, etc.  The lights are all on, and everything is connected properly. We were working fine and then all of the sudden it just stopped.  We have tried resetting, unplugging, resetting the router, etc.  It worked for a few hours after doing this, but now it is back to the same problem today, and none of the above measures are fixing it.  Any suggestions????

        • Re: black screen, buzzing audio??
          Apprentice

          Hi, cherylhans

           

          I understand that you are having some issues with the Slingbox PRO HD, since you can get only a black screen and buzzing audio.

           

          We recommend you to provide further details about your network connection and components. Are you using the HDMI cable to connect the TV set to your TV source? Have you checked the TV source resolution?

           

          Make sure to include as many details as possible. This way, the community will provide you with accurate answers.

           

          Regards