I just bought a new PRO-HD and I have the same problem that the remote control of the Cisco 8485DVB is not available.
I tried the setup a new remote controller with remotes.slingbox.com. Now my problem is that the box is never able to recognize the code when I press a button of the remote control. (Of course I am pointing to the box, at different location of the front panel, at different distances) No way, I always get to the RETRY. What is wrong what can I do.
On the other hand I found a .bin file which is seems to be the one I am looking for .. but the format is not recognized. Is there a way to convert .bin to .lrz format ? (see attachment)
Thanks for your help.