2 Replies Latest reply: Apr 20, 2010 8:36 PM by BigVDawgy RSS

    Troubles connecting to one Slingbox but not the other

    hmiller Newbie

      We have 2 sites (low-power tv transmitters) and we were going to start using some Slingboxes and SlingCatchers to monitor them.

       

      I set up the first pair a while back (a Slingbox PRO and the SlingCatcher) and it works fine.

       

      I just set up the 2nd site (with a Slingbox PRO-HD and another SlingCatcher) and it won't connect to the Slingbox! The thing is that when I use the desktop software, I can see this PRO-HD just fine. It is only when I try to use the SlingCatcher that I have problems.

       

      Everything seems to have the latest firmware, etc...

       

      Why won't the SlingCatcher see the PRO-HD like the computer can?

       

      - HM

        • Re: Troubles connecting to one Slingbox but not the other
          Newbie

          Hi henry,


          connection issues between a catcher and a SlingBox could be related to the way the router its communicating with the server; in cases where the catcher wont connect but a PC or MAC player will do the most common troubleshooting that its reccomended its to setup a manual rule on your router; the how to can be found here.

           

          Try setting up a Port Forward rule manually in the router settings and this should allow the Sling Catcher to view the slingbox trough the network.

           

          Hope this info helps you out on this one.

           

          -D8


           

          • Re: Troubles connecting to one Slingbox but not the other
            BigVDawgy

            Make sure your port forwarding is set properly on your router. If you are still having issues, your internet connection may be too slow.

             

            I had an issue with one of my Pro-HD's and my SlingCatcher when I was using DSL at the Pro-HD source. Once I switched to Cable internet and the higher upload speeds I no longer had any problems.