1 Reply Latest reply: Jul 25, 2011 12:22 PM by wannasurfnow RSS

    Update error

    wannasurfnow

      Hi,

      Just got my new slingbox solo. While going through the setup the system says it needs to update the software on the slingbox.

      Gets to 99%, says restarting slingbox and then errors out saying "errore while updating firmware" .

       

      Already reset to factory settings, uninstalled software and reinstalled, still the same.

       

      any ideas please?

        • Re: Update error
          wannasurfnow

          huh, no replys..........but still got issue resolved.

          called slingbox support line and they did it for me online.

          they were great, have to say.

           

          2 things to point out though.......

           

          (1)

          the remote i have for my cable box is not the remote that works online with slingbox in the software, if you know what i mean??

          had to choose a different remote, that worked.......strange

           

          (2)

          actually this is a question.......why did the update not work for me?? why did i have to call their support to have them do it??

          causes unneccessary stress in the first place.......

           

          Slingbox works great though, phew........well at least at home over internet........i'll see when i go abroad how it is then.