I understand that you are having some issues with the Slingbox SOLO since the colors are wrong.
Most of the times, this issue is related to a bad cables connection. However, if the issue came up once your husband touched the laptop.
With this in mind, I recommend you to test the connection on a different computer in order to determine if the issue is related to the Slingbox (very unlikely) or to your computer (most likely).
Regarding the video issue, I recommend you to check this link.
Make sure to post your results.