2 Replies Latest reply: Oct 12, 2011 7:16 AM by UJAY RSS

    Pro-HD Video & Sound Work - Remote and Guide will not change channel

    ACC667293

      Need Help.  Video and sound working fine.  Remote is a Comcast RNG110.  OEM is Pace.  I have tried both remotes during set-up and neither will change channel.  Also setup program guide and when I click on the channel (watch now)...it will not change.

       

      Actual cable box remote works and changes channel.   I cannot change channel with virtual remote in watch slingbox internet site OR my slingplayer physical remote.

       

      Both virtual and physical remotes worked 2 months ago but have stopped working.

       

      My setting is composite.

       

      All assistance is greatly appreciated.