2 Replies Latest reply: Aug 4, 2011 5:32 PM by cherylhans RSS

    After firmware update, can connect and can see guide, but no audio or video


      Here's a weird one.  I updated the firmware, and now I can connect, I can change channels, I can see the program guide, and the "you do not receive theis channel" screen on channels I don't receive, but I can not get audio or video on any actual channels?  It shows full optimization and strong connection, and it looks like there is a video signal of some kind (screen is more gray when connected than black), but can't see anything.