2 Replies Latest reply: Jun 28, 2011 2:27 AM by massimilianodelcarretto@gmail.com RSS

    Help: no response from technical support

    massimilianodelcarretto@gmail.com

      I recently contacted (June 14, 2011) Sling Media support -  Italy: 02 7541 9724

       

      The Slingbox does not work anymore, always off. When I connect it will not turn on. No misuse. AC Adapter is working properly (tested on another device). I'm still under warranty, I have bought 21 October 2010

       

      slingmedia gave me:
      case number xxxx
      replacement number xxxx

       

      to date I have not received any communication
      What should I do? What action to take?

       

      Thanks Massimiliano