I am in the same boat and haven't really figured it out myself. I bought the NETGEAR WNDR 3400 yesterday and installed it first before setting up the slingbox and then the slingbox player. Despite taking the proper steps, the sling assistant said I couldn't connect the slingbox over the internet. However, after setting up my Slingbox account at slingbox.com, my slingbox player worked. And it stated that it was in fact connecting over the internet. I was surprised as I didn't really do anything. However when I ran the setup assistant again, it stated that I am not connected for internet viewing again. So despite working properly for a few minutes, the audio continues to run fine but the video lags. Still looking for answers.....I am guessing it has to do with the port forwarding setting and the netgear router. However I don't know how to change that.