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I have a Slingbox solo. I need a remote which is not on the list. Following the Slingbox support page, there is a link to customer remote manager which directs me to create customer remote. It directs me to program the keys. I received a message saying that the Slingbox has learn ed my power key after I press the power key of my physical remote in front of the Slingbox for a few seconds. But when I tried the power key,The customer remote manager says it is sending the remote control signal. But nothing happen. I was wondering why it learns it but no able to reply it.