4 Replies Latest reply: Oct 17, 2011 9:22 AM by browntodda RSS

    Intermittent green screen plus audio


      Using a relatively new SOLO to sling signal from US to France.  Keep getting intermittent green screen, with audio, while watching on either a Mac or a PC.  Logging out and back in "solves" it for a while.  No apparent period, time of day, etc. to it ... just random.  Have verified latest firmware.

        • Re: Intermittent green screen plus audio

          Hi, browntodda


          It seems that you are having some issues with your Slingbox since you get a green screen at certain moments.


          Most of the times, this issue is related to a faulty set of cables (the one that connects the Slingbox to the TV source). We recommend you as the first step, to use a different set of cables in order to determine if this is the root cause for this behavior.


          Make sure to follow this recommendation and let us know how it works for you.



          • Re: Intermittent green screen plus audio

            I am having the same issue watching my US based slinbox in Switzerland, so I would be very interested if there is a solution.  We've encountered the problem on two Toshiba laptops.