1 Reply Latest reply: Jun 25, 2011 12:58 PM by cristina RSS

    Verizon Fios Cisco Router and Remote Compatibility

    Sawyers00

      Hello,

       

      I recently moved and am trying to configure my sling box to work in my new home. I have Verizon Fios (Cisco is manufacturer) and cannot find the compatible remote following the online setup process that will control my sling box. My understanding is that this Cisco Fios router is new so maybe sling box does not have the software update for this router and remote yet? Has anyone experienced this issue? Any suggestions on how I can configure my sling box to work with a Verizon Fios Cisco router and remote?

       

      I can log into my sling box and access the guide but the channels are off because the remote is not the correct remote and is not listed on the setup page. This is for a Slingbox HD PRO and I am out of my support period.